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Author: Jeff Baker

Jeff Baker is a revenue strategist with over three decades of experience working with small and mid-sized businesses, particularly publishers and audience driven organizations. He is the founder of Boom Communications Group and Working Napkin. Jeff’s work is grounded in a simple belief, small and mid-size businesses must stop commodity thinking and turn audience access into sustainable customer value.
October 27, 2021June 28, 2022Product/Service Differentiation

How to Create a Value Proposition for Your Product

Your value proposition could be the deciding factor between someone purchasing from you or a competitor. To help you position your products […]

October 20, 2021July 5, 2022Customer Success

How to Deliver a Personalized Experience to Every Customer

Today’s modern customer expects a personalized experience when interacting with your brand. In an era of endless digital advertisements and generic social […]

October 13, 2021July 5, 2022Business Challenges

5 Ways to Help Your Customers Survive and Thrive in 2021

Last year was far from an easy ride, primarily because of COVID-19 – then along came 2021. With vaccines rolling out at […]

October 6, 2021December 28, 2021Sales Pipeline

7 Steps to Make You a Pro at Closing Sales

Hearing “no, I’m not interested” is all too common in the sales industry. The average conversion rate of leads to customers is between 2%-10%, […]

October 4, 2021December 28, 2021Revenue Generation

Six Modern Marketing Ideas for Niche Printing Business Growth

Six Modern Marketing Ideas for Niche Printing Business Growth  In the niche printing business, finding new ways to market and grow can […]

September 22, 2021December 28, 2021Revenue Generation

How to Increase Advertiser Spend on Your Media

How to Increase Advertiser Spend on Your Media If generating revenue through ad buys is an important part of your business model, […]

September 15, 2021July 5, 2022Customer Success

5 Things That Create Value for Customers

Businesses that create value for customers set themselves apart from the competition and build customer loyalty. This helps to grow distribution, increase […]

September 8, 2021June 28, 2022Business Challenges

How to Develop Business Credit in the Long Term

As the owner of a small or medium-sized business, you probably have a lot on your plate. However, no matter how busy […]

September 1, 2021June 29, 2022Sales Pipeline

What are Leads and How Do You Qualify Them?

Did you know that around 96% of website visitors are not prepared to buy? However, they may be willing to keep your […]

August 31, 2021June 29, 2022Business Challenges

A Guide to Understanding Consumer Behavior

The Definitive Guide to Understanding Consumer Behavior in Your Industry Consumers spend money every day. Whether it is grabbing their morning coffee, […]

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